Terms of Service

Last updated: January 4, 2026

Welcome to ZetuMall. By accessing or using our website, services, and applications, you agree to be bound by these Terms of Service. Please read them carefully ensuring you understand your rights and obligations.

1. Account Registration

  • You must be at least 18 years old to use our services.
  • You agree to provide accurate, current, and complete information during registration.
  • You are responsible for safeguarding your password and for all activities that occur under your account.
  • ZetuMall reserves the right to suspend or terminate accounts that violate our policies.

2. Prohibited Conduct

You agree NOT to:

  • Violate any applicable laws or regulations.
  • Infringe upon the intellectual property rights of others.
  • Distribute viruses, malware, or any harmful code.
  • Harass, abuse, or harm another person or group.
  • Engage in any fraudulent activity, including fake reviews or transaction manipulation.

3. Sales and Purchases

ZetuMall acts as a marketplace connecting buyers and sellers.

  • Product Listings: Sellers are responsible for the accuracy of their product descriptions and prices.
  • Payments: All payments are processed securely. Funds may be held in escrow until delivery is confirmed.
  • Returns: Returns are governed by our Return Policy. Buyers and Sellers must adhere to these guidelines.

4. Limitation of Liability

To the maximum extent permitted by law, ZetuMall shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

Questions about the Terms of Service? Contact Support